The Startup Bringing Video Counseling to Thailand to Fight Remedy Stigma

The Startup Bringing Video Counseling to Thailand to Combat Therapy Stigma

Thailand had the very best suicide price amongst Southeast Asian nations final yr, based on the World Well being Group, and entry to psychological well being providers within the nation is usually a problem.

Lengthy wait occasions, restricted
availability in rural areas, and societal stigma round psychological sickness can
contribute to a difficult atmosphere for folks battling their psychological
well being.

Kanpassorn Suriyasangpetch co-founded Ooca, a web-based psychological well being counseling platform, to fight these issues.

“Essentially the most troublesome step for folks to correctly get assistance is to get in contact with psychiatrists or psychologists, as a result of they’re scared, they really feel stigma, they don’t wish to open up, they’re afraid.” Suriyasangpetch mentioned on the on the Infinity Ventures Summit in Bangkok on Tuesday.

Suriyasangpetch has a full-time job along with being Ooca’s chief government officer. She mentioned that her personal struggles with psychological well being helped her give you the concept for Ooca.  

“I’m truly a dentist, however I do that out of my pure ardour,” Suriyasangpetch mentioned on the tech startup convention. Fortune is a sponsor of this yr’s Infinity Ventures Summit.

Ooca matches customers to licensed psychological well being professionals and units up personal, safe video requires them—in different phrases, a digital remedy session, generally known as telepsychiatry. Ooca, Suriyasangpetch mentioned, is geared toward individuals who may actively keep away from looking for assist due to stigma, in addition to to those that stay in locations the place they can’t entry assist.

“Individuals need assistance and it’s arduous for them to truly get in contact with somebody that they will belief,” Suriyasangpetch mentioned.

The app lets customers register anonymously, discover a appropriate psychiatrist or psychologist, and organize a personal, safe video name with their chosen supplier in a matter of hours, Suriyasangpetch mentioned, “as an alternative of ready for months” for an in-person appointment at a health care provider’s workplace.  

Ooca launched two years in the past and at present has round 60,000 customers, together with 16,000 college college students. Periods are priced at round $33 for a 30-minute session with a psychologist or round $50 for one with a psychiatrist.

The startup additionally gives company packages—Suriyasangpetch mentioned shoppers vary from startups to worldwide firms, who purchase the packages to supply their workers entry to Ooca’s providers. It even has a “pay as you go” possibility that lets customers can lengthen a counseling session instantaneously, like including additional cash to stretch out a phone-booth name.

Suriyasangpetch mentioned Ooca is planning to enter Singapore subsequent yr, and hopes to finally broaden to the remainder of Asia.

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David Noman

David Noman

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